Brent Dixon

Speaker

Book this Speaker

To learn more about Brent Dixon or book them as a speaker, please contact us.

Bio

Brent Dixon is the founder of Dixon Strategic Labs, a creative studio that provides strategic planning, advising, and strategy design services to impact-driven organizations, including financial institutions of all shapes and sizes across North America.

As a strategist, facilitator, and designer, Brent has dedicated his career to fostering inclusive innovation in consumer finance, education, government, and humanitarian response.

Brent co-founded Trabian Technology, a digital technology studio that builds fintech solutions and was recently acquired by MVB Bank to lead technology innovation for new ventures.

He worked as an Innovation Specialist within the United Nations Secretariat, where he led the creation of Unite Labs and co-chaired the UN Innovation Network.

With over 15 years of experience in consumer finance, Brent is a thought leader known for his ability to help financial institutions think and do differently. He worked with the Filene Research Institute to launch advisory services focused on helping these organizations serve the next generation of customers.

Brent served as a Future of Finance Teaching Fellow at Singularity University, mentoring entrepreneurs and researchers from around the world on using disruptive technology to address global challenges.

He currently spends most of his time in Oakland, CA exploring the redwoods with his five year old son.

Speaking Topics

AI Agents: Preparing Financial Services for the Next Wave of Innovation

AI agents - autonomous software entities capable of complex decision-making and action - are an emerging technology with significant potential to reshape the financial services industry. As leaders, understanding and preparing for this technology is crucial for future-focused strategic planning.

This dynamic session will equip industry leaders with:

A clear explanation of AI agents and their potential applications in financial services contexts
Insights into the opportunities and challenges AI agents may present
A strategic framework for evaluating and implementing AI agents in your organization

Participants will learn to align perspectives, craft working principles, and navigate key trade-offs in AI agent adoption. Leave with a foundational understanding of AI agents and practical tools to inform your strategic decision-making.

From ChatGPT to the Future: A Deep Dive into Generative AI

Uncover the transformative power of generative AI, beginning with ChatGPT and exploring the vast ecosystem of AI technologies. This session reveals the mechanics behind these tools and their applications in credit union operations, member experience, risk management, and more. Learn actionable strategies and essential tips for integrating AI into your organization, ensuring alignment with organizational goals and secure, accurate deployment. You’ll walk away from this session understanding how to use AI to enhance human potential and foster innovation.

None of Us is as Smart as All of Us: Using Collective Intelligence to Build Teams of Problem Solvers

Solving complex problems requires new approaches to problem-solving. By bringing together diverse groups of people, data, and technology, we can create a greater collective intelligence than the individual parts in isolation. And by doing this, we can achieve things far beyond what any particular employee could achieve alone. This interactive presentation uses rich storytelling to cover:

How to gather and use new sources of data
How to improve your shared understanding of complex problems
How to create and find solutions to current problems
How to make more informed and inclusive decisions
How to facilitate space for employees to think collectively

Frictionless Leadership

Friction. It's the force that resists the motion of one object against another. And in the world of work, it's the enemy of productivity.

How much time do you spend every day fighting friction? Dealing with unnecessary bureaucracy. Wading through mountains of irrelevant information. Pushing back against outdated processes.

It's time to put an end to the madness. It's time to get rid of the friction in your organization.

Brent Dixon is on a mission to do just that. In this talk he takes us through the causes of friction, and how we can heroically save our organizations from its wrath.

In this playful and interactive session, Brent uses Filene research to show us how bad organizational friction is the effect of well-intentioned systems and processes that overload employees, waste their time, and devalue their work. He then provides concrete examples of how we can overcome friction and make our organizations more productive, efficient, and human-centered.

If you're ready to tackle the enemy of productivity head-on, then this session is for you.

Speaking Topics

AI Agents: Preparing Financial Services for the Next Wave of Innovation
Actionable Strategies for Generative AI at Financial Institutions
None of Us is as Smart as All of Us: Using Collective Intelligence to Build Teams of Problem Solvers
Frictionless Leadership
Innovation Through Experimentation