Speaker
Janice Liu
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Bio
Speaking Topics
How to Actually Apply AI to Your Organization - Data Readiness > AI Hype
Since 2024, CEOs across industries have pushed for rapid AI adoption as a strategic imperative. Yet 18 months later, MIT reports that 95% of AI initiatives have failed to deliver meaningful outcomes.
This session explores the real disconnect, why organizations are struggling to translate AI ambition into business transformation. It reframes applied AI not as a technology problem, but as a leadership challenge.
Key takeaways:
- AI is not a technology strategy, it’s a people strategy. How leadership mindset and organizational design determine success
- Data readiness as the true foundation. Understanding what it means to build for AI, not just pilot it
- Shadow inefficiencies. A proprietary framework for uncovering hidden friction and automating where it truly drives value
Data Lifetime Value - The True Value Behind Your Customers
Most leaders understand customer lifetime value as the total revenue a customer contributes over their relationship with the business. But that metric tells only part of the story.
What if the data generated by each customer interaction is actually worth more than the revenue itself? Every click, choice, and moment of engagement contributes to an ecosystem of insights that can inform new products, partnerships, and revenue models.
This talk introduces the concept of Data Lifetime Value (DLV). It invites executives to rethink how value is created and captured, and to see data not just as a byproduct of the business, but as its most compounding and enduring asset.
The Future of Work: What Are the Skills We Will Need in 2050.
By 2050, the world of work will look very different, not because humans disappear from it, but because our role becomes more meaningful. Technology and AI will handle the predictable. What remains, the space for humans, will be creativity, empathy, leadership, and the ability to bring people together.
In our future-of-work report, we asked big questions: What jobs will exist? What skills will matter? And how do we prepare our children not just to survive that future, but to shape it?
The most successful workers of 2050 will be the ones who:
- Understand people as deeply as they understand technology
- Lead with empathy, integrity, and courage, not ego
- Build teams where learning is constant and creativity is shared
- Turn challenges into opportunities with optimism and resilience
Preparing the next generation is not just about teaching coding or math. It is about raising great humans, the kind who can solve problems, work across cultures, stay curious, and care about the world they’re shaping.
This talk will explore:
- What work, leadership, and customer experience could look like in 2050
- The timeless human skills that AI can’t replace
- How parents, teachers, and leaders can raise children who create, lead, and uplift others
- Practical ways to build teams and cultures today that prepare us for tomorrow
The future is not something for the next generation to enter, it’s something they help build. Our job today is to equip our people not only with skills, but with confidence, compassion, and the belief that they can make a difference.
Speaking Topics
- How to Actually Apply AI to Your Organization – Data Readiness > AI Hype
- Data Lifetime Value – The True Value Behind Your Customers
- The Future of Work: What are the Skills We Will Need in 2050